News, articles, tips & tricks

How To Talk With Your Customers… Not At Them!

We all know that the cornerstone of growing a business has to deal with customers. We also want to increase sales. There are only really three ways to increase sales. Number one, get your current customers to repeat buy. Buy more of the same or other products. The second way is to raise prices. If…

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What Is The Power Of A “little c” and “Big C” And A “little b”…

Your Business Story So I want to talk about the story of your business. Now, this is not for every business, because we all have varying degrees in the way that we sell, who our customers are, and what it is that we provide. So, I just want to lay out a couple of concepts…

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Managing Your Messages – Are You Reaching The Right Audience?

The Cobbler Whose Kids Have Holes In Their Shoes I've said this before, but I am one of those cobblers whose kids have holes in their shoes. It's taken me, oh, five years, to really go back and look at my website and say, “You know what? This is pretty outdated.” Now, I just did…

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