The Sweetest Sound… One of the things Dale Carnegie said in his book, How to Win Friends and Influence People, was that the sweetest sound in anybody's ear is their own name. I want to take that a step further. I think the sweetest sound is not only somebody's name in their own ear, but…
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Happy New Year! We're at the door of 2020 and this is the last of my posts in the Foresight is 2020 series. Today I want to talk about how building trust is important to sales – especially in this upcoming year. Recently, I had a new customer contact me. They wanted to figure out…
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This is part two of my Foresight 2020 series (looking back to forge ahead and make next year the best year ever). I want to explore how and why I think email marketing is going to be bigger and better than ever, next year. Turning Controversy Into Social Capital I don't know if you watch…
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I have some sad news to report. Our beloved dog, Buddy Guy, crossed over the rainbow bridge last Monday. I wanted to use this opportunity to discuss how the death of a pet can make social media and the world a better place. It's hard to lose anyone. As a matter of fact, over the…
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Today I want to talk about the question: Does it pay to join the online pay-to-play game? It may – but it's a gamble. Connect & Pitch Makes Me Cranky Let me ask you this: Have you ever just woken up cranky? Today I woke up in a cranky mood. Maybe it's lack of sleep.…
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A few days ago, I got a message on LinkedIn from a guy named Daniel. He said, “Hey, I just flew back into Chicago and I read your book and I loved it and I want to take you out to lunch to thank you for all the great insights.” I said to him, “I…
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